Privacy Policy for OralPro LLC
Effective Date:June 1, 2025
This Privacy Policy describes how OralPro LLC ("OralPro," "we," "us," or "our") collects, uses, and discloses information that we obtain about visitors to our website, users of our products and services, and individuals who otherwise interact with us (collectively, "Users" or "you").
1. Information We Collect
We collect various types of information in connection with the services we provide.
Personal Information: This includes information that can be used to identify you directly or indirectly. The types of personal information we may collect include:
Contact Information: Name, email address, postal address, phone number.
Account Information: Username, password (encrypted), and other registration details.
Payment Information: Billing address, credit card details (processed by secure third-party payment processors – we do not store full credit card numbers).
Health Information: "Information related to oral health concerns, dental history, appointment details, and treatment plans. This information is collected to provide our dental-related products/services and is treated with the utmost confidentiality and in compliance with applicable health privacy laws."
Demographic Information: Age, gender, preferences.
Communications: Any information you provide when you communicate with us, such as customer support inquiries, feedback, or survey responses.
Non-Personal Information: This includes information that cannot be used to identify you directly. We may collect:
Usage Data: nformation about how you use our website and services, including pages viewed, links clicked, time spent on pages, and referring URLs.
Device Information: Information about the device you use to access our services, such as IP address, browser type, operating system, and unique device identifiers.
Log Data: Server logs may include information like your IP address, browser type, operating system, referring pages, pages visited, and time stamps.
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see "Cookies and Tracking Technologies" section below).
2. How We Collect InformationWe collect information in several ways:
Directly from You: When you create an account, make a purchase, fill out forms, contact us, or otherwise provide information directly to us.
Automatically: When you visit our website or use our services, we may collect certain information automatically through cookies and other tracking technologies.
From Third Parties: We may receive information about you from third-party services, such as payment processors, analytics providers, or marketing partners, where permitted by law and with your consent if required.
3. How We Use Your Information
We use the information we collect for various business purposes, including to:
Provide and Improve Our Services: To operate, maintain, and provide the features and functionality of our website and services, process transactions, and fulfill your orders.
Communicate with You: To send you updates, security alerts, support messages, and respond to your inquiries.
Personalize Your Experience: To tailor content and offers to your interests.
Marketing and Promotion: To send you marketing communications, promotional offers, and information about our products and services that may be of interest to you. You can opt-out of marketing communications at any time.
Analytics and Research: To understand how users interact with our website and services, improve our offerings, and develop new products and features.
Security and Fraud Prevention: To detect, prevent, and respond to potential fraud, abuse, and other illegal activities.
Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, and governmental requests.
4. How We Share Your Information
We may share your information with third parties in the following circumstances:
Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, website hosting, data analysis, email delivery, and customer service. These service providers are authorized to use your personal information only as necessary to provide these services to us.
Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred to the successor entity.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of OralPro, prevent fraud, act in urgent circumstances to protect the personal safety of users of the services or the public, or protect against legal liability.
Aggregated or De-identified Information: We may share aggregated or de-identified information (which cannot reasonably be used to identify you) with third parties for various purposes, including research, analytics, and marketing.
5. Cookies and Tracking Technologies
We and our third-party service providers use cookies, web beacons, and similar tracking technologies to collect information about your Browse activities and improve your experience.
Cookies: Small text files stored on your device that allow us to recognize your browser and capture certain information.
Web Beacons (Pixel Tags): Small graphic images placed on web pages or emails that allow us to monitor user behavior and measure the effectiveness of our marketing campaigns.
You can manage your cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
6. Data Security
We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.
8. Your Choices and RightsDepending on your jurisdiction, you may have certain rights regarding your personal information, including:
Access: The right to request access to the personal information we hold about you.
Correction/Rectification: The right to request that we correct any inaccuracies in your personal information.
Erasure/Deletion: The right to request the deletion of your personal information, subject to certain exceptions.
Objection to Processing: The right to object to the processing of your personal information in certain circumstances.
Restriction of Processing:The right to request that we restrict the processing of your personal information in certain circumstances.
Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
Marketing Opt-Out: You can opt-out of receiving promotional emails from us by following the instructions in those emails or by contacting us directly.
To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before fulfilling your request.
9. Children's Privacy
Our services are not directed to individuals under the age of 30 - 55. We do not knowingly collect personal information from children without parental consent. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.
10. International Data Transfers
OralPro LLC is based in United States. If you are accessing our services from outside of United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located. These countries may have data protection laws that are different from those in your jurisdiction. We will take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: OralPro LLC 930 Washington Avenue Suite 210 - 43, Miami Beach Florida 33139; Email: [email protected]